Frequently Asked Questions
Our goal is to provide an outstanding experience for you and your guests. Our policies reflect best practices from years of experience hosting events of all sizes. Here are responses to some of the most frequently asked questions.
To book Willow on Grand, we require a 50% non-refundable retainer of the full venue price to secure your date along with a signed contract. The final payment is due 60 days prior to your event. A $1,000 security deposit is due at the time of signing the contract. You will receive the security deposit back 15 days after your event was held if there were no damages.
Willow on Grand can accommodate up to 300 guests.
Yes, we will have venue staff available the day of your event who are responsible for venue-specific tasks such as: vendor/guest questions, bathroom tidying, spills, thermostat needs, emergencies, etc. Though a coordinator is not included in your rental fee, we do offer in-house full, partial and day-of planning services for an additional fee. Please note, you are welcome to hire an outside planner of your choice as well.
Willow on Grand has 60 parking spaces available for guests along with a neighboring lot (to the east of our space). Though there is street parking, we encourage guests to use the parking spaces and lot to ensure our surrounding neighbors have access to their street parking. Since we are only a short ride from Downtown, we encourage guests to use Uber, Lyft, or another taxi service.
Ceremony rehearsal time slots are available but depends on the event schedule for Willow on Grand.
Security personnel is required and will cost an additional $350 per event. And while not required, we cannot stress the importance of purchasing your own event insurance policy. It is a small investment that covers you in a number of situations outside of your control and ours. Companies like Wedsure, Wedsafe, and Progressive offer affordable policies.
The Cottage is the perfect place for brides to get ready on their wedding day. With a full coffee bar and champagne on tap (of course!), The Cottage provides everything your bridal party needs. The space features a private bathroom, floor length mirror, and plenty of comfortable seating. Access is given at 9 AM on the day of your wedding. Earlier access is available for $500/hour.
We understand the day is busy! In order to allow ample time for setup, access to the venue is given at 9 AM on the day of your event. Depending on Willow on Grand’s event schedule, access the day prior may be available. Music must be finished and events must end by 11 PM due to city noise ordinances. Vendors must be packed and out by midnight.
Willow on Grand was designed to be an adaptable setting, allowing our clients to create an event that is an expression of themselves. We provide tables, tablecloths, and chairs. Should you be interested in renting any additional decor, please check out our catalog (available upon request).
Per fire code, all candles must be enclosed in glass. We do not allow anything taped, glued, or nailed to any wall. Glitter and confetti are not allowed. All decor brought in must go home with you or a designated person at the end of the night. Rental items must be picked up that night or arranged for pick-up the following day.
We offer luxury tabletop rentals for additional fees. We have an inventory of chargers, plates, and flatware. Please inquire further to receive pricing.
Yes we do! Our outdoor space, The Courtyard, can accommodate up to 300 guests. In the unfortunate chance of inclement weather, we do have a tent that can be booked one week prior to the event for an additional fee. Please inquire for pricing.
We have relationships with several caterers for you to choose from. Outside of caterers, we welcome all vendors. We do, however, require that they present insurance documentation before they perform their services at our venue.
We have an indoor/outdoor bluetooth sound system that most devices can connect to.